Refund policy

 

Det er helt okay at skifte mening eller fortyde. Du har fra du modtager produktet, og 14 dage frem mulighed for at bytte dit produkt. Dog kun i ubeskadiget tilstand!

Porto af returforsendelser betaler du som kunde. Vi foretrækker at du benytter vedlagte returlabel, så fratrækker vi DKK49 når købet refunderes. 

Du bedes henvende dig på mail til info@habiba.dk, med tracking på forsendelsen således at vi kan følge ordren. 


Alle returforsendelser bedes blive rettet til:


HABIBA ApS
Halmtorvet 15, 1. sal
1700 København V
Denmark

Refundering af beløb vil tage op til 10 hverdage.



Returns/ Exchanges

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return or exchange, we require a receipt or proof of purchase.

Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping
To return your product, you should mail your product to:


HABIBA ApS
Halmtorvet 15, 1. sal
1700 København V
Denmark.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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